24/7 AI-POWERED HVAC DISPATCH & INTAKE

STOP LOSING HVAC JOBS TO
MISSED CALLS

Every HVAC caller deserves a clear next step. Our intelligent Voice AI agent captures emergency details, qualifies job scopes, and dispatches your on-call technicians the second your office lines close.

Zero setup lock-in · Connects directly to ServiceTitan & FieldEdge · Live in under 48 hours

DEMO: After-Hours Dispatch Call 0:34 / AI Active
HVAC service technician on-site during after-hours emergency repair at twilight

OPERATIONAL BOTTLENECKS

HVAC CALLS DON'T WAIT FOR
CONVENIENT TIMES

When emergency calls hit during peak heatwaves or deep freezes, traditional front-desk routing breaks under pressure. The hidden friction drains revenue before a truck ever leaves the shop.

INTERRUPTED TECHNICIANS

Pulling lead techs off attic diagnostics or capacitor replacements to field billing queries kills billable hours, shatters diagnostic focus, and delays existing on-site jobs.

THIN INTAKE NOTES

Rushed scribbles like 'AC not working' leave dispatchers blind. Technicians arrive without the right tonnage parts or refrigerant type, forcing costly secondary truck rolls.

SLOW CALLBACKS

A homeowner with a flooded basement or dead compressor calls down the local contractor list. A voicemail returned 45 minutes later is a $1,200 emergency ticket handed to your competitor.

OPERATIONAL LOGIC ARCHITECTURE

A DEPENDABLE FIRST ANSWER

Every inbound call is instantly evaluated through a deterministic 4-stage operational framework: capturing critical telemetry, assessing emergency severity, executing protocol routing, and initiating field dispatch without delay.

STAGE 01

01. CAPTURE

Zero-delay pick up on ring one. Instantly logs caller telephone data, physical location, and account history into operational memory.

TELEMETRY < 400ms INGEST
STAGE 02

02. CLASSIFY

Assesses acoustic signals and caller intent to detect emergency leaks, freezing conditions, unit failure, or routine service requests.

DETECTION PRIORITY MATRIX
STAGE 03

03. ROUTE

Applies custom contractor business rules to book calendar slots, collect pre-authorizations, or trigger warm on-call transfers.

LOGIC PATH FIELD CALENDAR
STAGE 04

04. DISPATCH

Synchronizes job tickets directly to field CRM, sends audio transcripts to management, and notifies on-call HVAC technicians via SMS.

SYNC EVENT CRM + SMS PUSH

INTELLIGENT CALL CLASSIFICATION

BUILT AROUND REAL HVAC
CALL TYPES

Deterministic routing protocols tailored for field operations. The voice agent instantly identifies intent, extracts equipment details, and executes your precise dispatch playbook.

EMERGENCY / NO HEAT

Bypasses normal queues immediately. Verifies extreme temperature hazards, captures system address, and live-transfers or pages your on-call emergency technician within 15 seconds.

PRIORITY 1: IMMEDIATE DISPATCH

NEW SERVICE REQUEST

Qualifies high-intent system replacement or repair leads. Collects equipment age, square footage, and diagnostic symptoms before booking directly onto your dispatch calendar.

RULE: DIRECT CRM BOOKING

MAINTENANCE TUNE-UP

Checks active service plan status via phone number lookup. Routes existing membership clients to priority booking blocks while batching routine tune-ups for efficient geographic density.

RULE: ZONE DENSITY SCHEDULING

BILLING & INVOICING

Filters non-revenue administrative inquiries from technician channels. Sends secure invoice lookup links via SMS or routes customer notes to your office accounting team.

RULE: ASYNC SMS / OFFICE DESK

FREE 15-MINUTE HVAC OPERATIONAL DIAGNOSTIC

START WITH YOUR REAL
CALL FLOW

Every unanswered HVAC emergency call is an instant $1,800+ replacement or repair handed directly to your local competitor. In 15 minutes, we stress-test your existing call routing, quantify your true after-hours abandonment rate, and show you the exact bottleneck costing your dispatch team revenue.

  • Precision calculation of after-hours revenue slippage based on tech volume
  • Dispatch routing bottleneck analysis and live agent handoff assessment
  • Custom call classification schema built for your service territory
  • Zero sales pressure: 100% technical and operational diagnostic review

Operational Assurance: Conducted by seasoned dispatch engineers. We analyze call telemetry, not software pitch decks.

LEAK DETECTION AUDIT REQUEST
15-MIN DIAGNOSTIC
🔒 Confidentiality Assured: No spam, zero generic pitch decks. We evaluate telemetry and return your diagnostic report within 1 business day.

FINAL DISPATCH UPGRADE

STOP ASKING YOUR TEAM TO
REMEMBER EVERY MISSED CALL

Give your dispatchers relief and your customers an immediate, 24/7 technical voice. Lock down every emergency replacement lead before they dial your nearest competitor.

Takes 2 Minutes • 100% Free Operational Leak Audit • Zero Obligation